Terms of service

1. Acceptance of Terms

By using AustraliNET, you agree to be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree to these terms, please discontinue use of the Service immediately.

2. Service Description

AustraliNET provides VPN (Virtual Private Network) services that allow users to browse the internet anonymously and securely. Our services are available through various subscription plans, which may be subject to change at any time.

3. Eligibility

To use the Service, you must: Be at least 18 years old. Provide accurate and current information during registration. Comply with these Terms and all applicable laws.

4. User Responsibilities

Your access to and use of the Services and Websites is subject to the Terms and all applicable laws and regulations. We reserve the right, at any time, in our sole discretion, with or without notice, to suspend and/or terminate the Accounts and/or Services to any users who violate any applicable laws or these Terms, whether repeated violation or a single instance. Please read more information in Section 12 of the General Terms (“Suspension and Termination”).

You agree that you shall not yourself and/or enable others to: •use, assist, encourage, or enable others to use the Services/Websites for any unlawful, illicit, illegal, criminal, or fraudulent activities, including but not limited to port scanning, sending spam, sending opt-in email, scanning for open relays or open proxies, sending unsolicited email or any version or type of email sent in vast quantities even if the email is routed through third-party servers, any pop-up launching, use of stolen credit cards, credit card fraud, financial fraud, cryptocurrency fraud, cloaking, extortion, blackmail, kidnapping, rape, murder, sale of stolen credit cards, sale of stolen goods, offer or sale of prohibited and dual-use goods, offer or sale of controlled substances, identity theft, hacking, pharming, phishing, web crawling, scraping in any form or scale, digital piracy, conduct distributed denial-of-service (DDoS) attacks, harvesting, or other similar activities that otherwise generate large amounts of automated requests over the internet while using the Services, which might negatively affect provision of our Services to other users;

•use the Services/Websites for any military purpose, including cyber warfare, weapons development, design, manufacture, or production of missiles, nuclear, chemical or biological weapons;

•assault, interfere, gain unauthorized access, deny service in any way or form to any other network, computer, or node through our Services/Websites;

•exploit children in any way, including audio, video, photography, digital content, etc.;

•violate, infringe, or misappropriate AustraliNET, our licensors and/or any other third parties' copyright, other intellectual property rights, privacy, or other legal rights;

•communicate, transmit, store, make available, share anything that is illegal, abusive, harassing, or otherwise objectionable (objectionable means anything which interferes with the rights of AustraliNET, its users, or other third parties, or causes conditions that are dangerous, hazardous, and detrimental to others, or anything that most users and/or AustraliNET would find to be offensive or inappropriate);

•transmit any viruses or other computer codes, files, programs, instructions, or technological means that disrupt, damage, or interfere with the use of computers or related systems;

•attempt to circumvent any technological measure and/or arrangement implemented by AustraliNET and/or its licensors, or by the owner of the resource or the source of the material that the technological measure protects;

•interfere with or disrupt the integrity or performance of the Service/Websites;

•take any action that imposes or may impose an unreasonable or disproportionately large load on our infrastructure;

•sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party the Services, Subscription, and/or Account in any way;

•use any robot, spider, scraper, or other automated means to access our Websites or Services for any purpose, or otherwise exceed reasonable use limits without our prior written permission;

•build a product using similar ideas, features, functions, or graphics of the Service/Websites or copy any ideas, features, functions, or graphics of the Services/Websites;

•claim that you are the representative or agent of any of the Services, including any of its functionality;

•threaten, stalk, harm, or harass others, or promote bigotry or discrimination;

•attempt to gain unauthorized access to the Services, Accounts, computer systems, or networks connected to the Services through hacking, password mining, brute force, or any other means;

•violate general ethical or moral norms, good customs, and fair conduct norms;

•use the Services/Websites for anything other than lawful purposes;

•consistently demonstrate unrespectful, threatening, offensive, and/or malicious behavior when communicating with AustraliNET customer support and/or other employees;

•access and use the Services if you have been or are prohibited to access the Services, or if your Account has been suspended or terminated due to any reason;

•share non-public features or content of the Software and/or Services with any third party;

•to the extent permitted under applicable law, otherwise violate or attempt to evade, or circumvent these Terms.

You also shall not take any action to jeopardize, limit or interfere in any manner with our ownership and rights with respect to the Services. Except and to the extent that this is expressly permitted by applicable law and these Terms, you receive no right to and shall not yourself or enable others to: (i) reproduce, modify, create derivative works from, distribute, make available over network, publicly display, or publicly perform the Services, Software, or Websites; (ii) reverse engineer, decompile, disassemble, decrypt the Software, Services, Websites, or make any attempt to derive the code, trade secrets or other confidential information from the Services, Software, Websites; (iii) translate, adapt, arrange, or make any other alteration of the Services, Software, Websites, and reproduce the results thereof; (iv) transfer, distribute, lease, sublicense, or rent the Services, Software, Websites, and/or your rights granted under the License to any third party; (v) use the Services, Software, Websites in any manner that is not expressly permitted pursuant to the Terms; (vi) remove or modify markings or any notice of proprietary rights of the Services, Software, Websites.

We use tools to identify prohibited activities, such as web scraping, and minimize abuse of our Services. These tools are looking for irregular patterns when new sessions are initiated and if such patterns are noticed, it may result in Account suspension.

It is your responsibility to comprehend the relevant laws related to any jurisdiction or venue that concerns you, your actions and your use of the Services. You access and use the Services in your country on your own initiative, and you solely are responsible for complying with your local laws and regulations and the laws and regulations of any country with which or through which you communicate, transmit, or receive data, if and to the extent such laws are applicable.

We encourage you to let us know about the violation of these Terms by any of AustraliNET users or other third parties by contacting us (Section 18 of these General Terms (“Contact Us”). In case of such violations, we may take appropriate action at our sole discretion.

5. Privacy and Security

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. While we strive to provide secure connections, no internet transmission is ever completely secure. You acknowledge that any data transmitted through AustraliNET is done at your own risk.

6. Payment and Billing

Subscription fees for AustraliNET are based on a one-time payment for the selected plan duration (e.g., monthly, yearly). Renewal is not automatic; once your subscription period ends, you must manually renew the Service if you wish to continue using it. No Automatic Renewal: You will not be automatically charged at the end of your subscription period. To continue using AustraliNET, you must manually initiate payment for the next subscription period. Renewal Reminders: We will send you a reminder via email before your current subscription expires to allow time for renewal.

7. Refund Policy

We want you to be fully satisfied with our Service. Our refund policy is as follows: Full Refund Eligibility: If you are not satisfied with AustraliNET, you may request a full refund within the first three (3) days of your initial purchase. Pro-Rated Refunds: After the initial three-day period, refunds will be issued on a pro-rata basis. The refund will be calculated based on the number of unused days in the current billing cycle at the time of your cancellation request. Refunds may take up to 10 business days to process, depending on your payment method.

8. Cancellation

You may cancel your subscription to AustraliNET at any time through your account settings. Upon cancellation: Access to the Service will remain available until the end of your current billing cycle. No further charges will be made after the cancellation date.

9. Service Availability

We aim to provide uninterrupted access to AustraliNET, but we do not guarantee that the Service will always be available or free from errors. Scheduled maintenance, technical issues, or events beyond our control may affect availability.

10. Limitation of Liability

AustraliNET is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Service. Our liability to you is limited to the amount you have paid for the Service in the past 12 months.

11. Modification of Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective upon posting the updated Terms on our website. It is your responsibility to review these Terms periodically.

12. Governing Law

These Terms of Service are governed by the laws of the US. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Boulder, Colorado.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at: Email: contact@australinet.com, Phone: +1 (217) 662-7679

By using AustraliNET, you acknowledge that you have read and agree to these Terms of Service.